Privacy Policy

Last updated: January 2026

Hamilton’s Trees & Gardens is a trading name of Hamilton’s Contracting Ltd, which is the data controller responsible for your personal data.

Company details:
Hamilton’s Contracting Ltd
Company number: 15274264
Email: info@hamiltonstreesandgardens.co.uk

We are committed to protecting your privacy and handling your personal data transparently and securely in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What personal data we collect

We may collect and process the following information:

Information you provide to us

• Name

• Address / site address

• Email address

• Telephone number

• Enquiry details

• Payment and invoicing information (where applicable)

Information collected automatically
When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Pages visited and time spent on the site

• Referring website or search terms

This information is collected using cookies and analytics tools and does not normally identify you directly.

How and why we use your data (lawful bases)

Under UK GDPR, we must have a lawful reason to process your data. We rely on the following:

• Contractual necessity – to provide quotations, carry out works, issue invoices, and communicate about jobs

• Legitimate interests – to run and improve our business, respond to enquiries, and maintain records

• Legal obligation – for accounting, tax, and regulatory compliance

• Consent – where you have opted in to marketing communications

We only collect data that is necessary for these purposes.

Marketing communications

We may contact you by email or phone regarding your enquiry or existing work.

We will only send marketing communications where:

• you have given consent, or

• there is a legitimate business relationship and you have not opted out

You can opt out of marketing at any time by contacting us or using any unsubscribe link provided.

Cookies & analytics

Our website uses cookies and similar technologies to:

• ensure the website functions correctly

• understand how visitors use the site

• improve performance and content

This may include tools such as Google Analytics or Meta (Facebook) tracking.

You can control cookies through your browser settings. Where required, consent is obtained via a cookie banner.

How long we keep your data

We retain personal data only for as long as necessary:

• Enquiry data: typically up to 24 months

• Client and invoicing records: up to 6–7 years (for tax and accounting compliance)

• Marketing data: until consent is withdrawn

Data is securely deleted when no longer required.

Sharing your data

We do not sell your personal data.

We may share data with trusted third parties only where necessary, such as:

• accountants

• payment providers

• IT and website service providers

All third parties are required to process data securely and lawfully.

International transfers

Some service providers may store data outside the UK (e.g. cloud services in the US or EU). Where this occurs, appropriate safeguards are in place to protect your data.

Your rights under UK GDPR

You have the right to:

• be informed about how your data is used

• access your personal data

• request correction of inaccurate data

• request erasure of your data

• restrict processing

• object to processing

• request data portability

To exercise any of these rights, contact us at:
info@hamiltonstreesandgardens.co.uk

Right to complain

If you are unhappy with how we handle your data, you have the right to complain to the UK regulator:

Information Commissioner’s Office (ICO)
Website: https://www.ico.org.uk
Phone: 0303 123 1113

Children’s data

Our services and website are not intended for children, and we do not knowingly collect data relating to children under 16.

Links to other websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their policies.

Data security

We take appropriate technical and organisational measures to protect personal data from loss, misuse, unauthorised access, or disclosure. While no system is completely secure, we take data protection seriously.

Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

info@hamiltonstreesandgardens.co.uk